IMPORTANT NOTICE: Thank you to all our valued US customers for your continued support over the years. Be advised that effective August 29, 2025, the United States suspended its duty-free 'de minimis' threshold of up to $800 US for all countries, including Canada. All shipments now require duties and fees to be assessed and prepaid before your order crosses the border. This is over and above the regular courier shipping expenses. Given this new development we will no longer be in a position to ship to the US. We appreciate your understanding as we navigate these changes together.
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IMPORTANT NOTICE ON COVID 19
Denise Beaulieu
Mar 17, 2020
1 min read
Updated: Sep 9, 2022
Like everyone, we are closely monitoring the global Covid-19 pandemic and our thoughts are with our customers and those affected by the virus.
We encourage our customers to practice frequent hand washing and maintain stringent hygiene practices, social distancing and self-isolation if you’re feeling unwell or have traveled internationally,The following are answers to some of the questions you may have.
What are you doing to protect against Covid-19/Coronavirus?Here at Adagio Naturals, we are doubling our health and safety efforts, focusing on the prevention of community spread. This includes increased sanitization of all work areas and ever frequent hand washing.
Will there be a delay in my delivery?As of now, deliveries and our supply chain will continue without interruption. Adagio Naturals is working in coordination with our third-party shipment providers and ingredient suppliers to ensure that all of our customers continue receiving their products in a timely manner.
Is my shipment safe to touch?According to the World Health Organization, “The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperature is also low.”
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